These Terms & Conditions govern your use of the Seiwa website and your purchase of products from Seiwahome Household Products Trading.

By accessing our website or placing an order, you agree to these Terms & Conditions.

Orders and Payments

All orders are subject to availability and confirmation. Prices are displayed in Philippine pesos unless otherwise stated.

Payment must be completed through the payment methods made available on our website or marketplace channels. We reserve the right to cancel or refuse orders in cases of suspected fraud, pricing errors, stock issues, or other legitimate operational concerns.

Shipping and Delivery

Delivery times are estimates and may vary depending on location, courier performance, weather, holidays, or other circumstances beyond our control.

Customers are responsible for providing complete and accurate delivery information. Failed deliveries caused by incorrect or incomplete information may result in additional charges or order cancellation.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate. Minor differences in appearance, packaging, or color may occur.

Seiwa products are intended for normal household use unless otherwise stated.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our applicable return and refund policy and Philippine consumer protection laws.

Products may need to be returned in their original condition, together with packaging and proof of purchase, depending on the reason for the request.

Product Performance

Filter lifespan and replacement timing may vary depending on water quality, water usage, flow rate, and other conditions.

Product information provided on our website is for general guidance and does not constitute medical advice or a guarantee of specific health outcomes.

Intellectual Property

All website content, including branding, product images, graphics, copy, logos, and design elements, is owned by or licensed to Seiwahome Household Products Trading unless otherwise stated.

You may not reproduce, distribute, modify, or commercially use our content without permission.

Limitation of Liability

To the extent permitted by law, Seiwahome Household Products Trading will not be liable for indirect, incidental, or consequential losses arising from improper product use, installation, misuse, or circumstances outside our reasonable control.

Nothing in these Terms limits rights granted to consumers under applicable Philippine law.

Privacy

Your use of our website is also subject to our Privacy Policy.

Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will take effect once published on our website.

Contact Us

For questions regarding these Terms & Conditions, please contact:

Seiwahome Household Products Trading
Solinea Tower 2, Cebu Business Park
Cebu City 6000, Philippines
Email: info@seiwahomes.com

Last updated: August 2026